If you’ve looked at the Bicycle Victoria site, or gotten the BV newsletter you could be under the impression that the brakes on Long Haul Truckers and Crosschecks sold in Australia are faulty.  The way the issue was reported is, unfortunately, both misleading and alarming, and this is not the case.

The issue is that some bikes were shipped from the Australian distributor without a straddle cable catcher.  This is a little hook that sits under the straddle cable.  It is there so that in the unlikely event that the main brake cable snaps, it can catch the straddle so that it cannot fall onto the tyre.  In the worst case scenario without the catcher, the tyre (if it had nobs on it) can grab the straddle and apply the brakes, which could cause an accident.

This is a far cry from BV’s coverage, which, from the way it was phrased, claimed that the brakes supplied with the bikes were faulty.  Firstly, the problem applies to only some of the bikes, not all of the bikes.  Secondly, the brakes are not faulty, but rather a secondary safety device was not supplied with all bikes – a safety device that does its job if another part of the braking system has already failed.

The majority of the Surlies we have sold cannot be affected by this problem, because mud guards, reflector mounts and fork crown mounted lights all do the job of a straddle catcher.  Both stand between the tyre and the straddle and make it impossible for a broken brake cable to cause any harm.

The Australian distributor has announced a voluntary recall (see image).  If you have bought a Surly (either from us, or from somewhere else) and you are not sure whether the missing part applies to you, then please drop in.  We’ll take a look and if there is a problem we will remedy it.

Wheel building is one of our favourite jobs.  As well as being rewarding work to get the wheel true and strong, it’s satisfying to figure out the best combination of parts and best set-up for a particular customer.  As well as the rims and hubs, the spokes and nipples are important things to think about, and choosing the right ones will make a real difference to the reliability of the wheel and how well suited it is to its intended use.  Being able to tailor all of these choices to a particular rider is what puts custom wheels ahead in the hand-built vs factory-built debate.

We’re one of the few bikeshops in Melbourne who specialise in custom wheel building and sell far more hand built wheels than factory built wheels at the medium to high end.  This post is intended as a discussion of some of the variables involved, and hopefully the huge range of possibilities will highlight why hand built wheels which are custom-built for a particular application are going to do that job better than factory-built wheels.  This post is long, and has some technical discussion of both component choices and then of the process of building itself, but it is not a how-to guide, so only click on read more if you’re keen.

(more…)

Commuter cycles is excited to be sponsoring Damon Rao at the Bike Polo World Championships in Berlin and the London Open Tournament. He’ll be riding a custom made polo bike, a Symes Whiskey. He’ll be heading off tonight for two weeks in Europe and then competing in the Australian Championships in Brisbane with it later in the year.

Symes Whiskey - Photo by Damon Rao

(more…)

As I’m sure you’re all aware by now, Cyclocross is the new black.  Or the new tweed ride.  (Or something cool anyway.)  Just ask these guys….  Hipsters discussing CX

The Brunswick Cycling Club is running a great 3 race series which we’re using as an excuse to host the inaugural Bicyle Black Market – an opportunity for all of us to either fill up (or clear out in the case of stall holders) our bike parts bins.

(more…)